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In these Terms and Conditions 'The Company' means Hazel Electronics Ltd., 'Goods' means the goods described in the company’s invoice and 'The Customer' means the person or firm or company that purchases the Goods.
1.   If on credit terms, payment should be made on due dates, after 30 days strict from invoice date, without any delay, deductions, withholding or set off.
2.   The Customer must inspect the Goods as soon as is reasonably practicable
3.   The Company shall not be liable for any defect in the Goods unless written notice is given to the Company within 10 days of delivery.
4.   The quantity of Goods, as recorded by the Company on despatch, shall be conclusive evidence of the quantity received by the Customer, unless the Customer can provide conclusive evidence to the contrary. The Company will not be liable for any non-delivery of Goods unless written notice is given to the Company within 5 days of the date when Goods should have been delivered. Any liability of the Company for non-delivery or for Goods notified as defective on delivery will be limited to replacing the Goods or refunding the price paid taking note of point (5).
5.    No order can be cancelled or accepted for credit without the prior written agreement of the Company.
If cancellation/credit is accepted by the Company, the Customer must first obtain a returns authorisation number from the Company.  The Company will normally arrange the collection of Goods but may require the customer to return smaller items which can easily be posted. When Goods returned because of Customers responsibility, Customers must arrange the return and pay for the cost of it within 7 days of their delivery by the Company, and must be undamaged, in saleable conditions and in their original packaging. Where the Customer is responsible for returning Goods, they should be returned to the Company’s address shown on the invoice quoting the Customer’s account and order numbers and the customer should provide proof of delivery for them.  Goods remain at the risk of the Customer until collected by or returned to the Company (whichever is appropriate). All Goods accepted for return will be subject to a re-stocking fee  of 30% of the Goods invoice value.
6.    Risk passes on delivery, but ownership of the Goods will not pass to the Customer until the Company has received in full all sums due in respect of the Goods.
7.    It is the Customers responsibility to check as to the availability and/or terms of any guarantee.  If the Company’s guarantee is provided, the Company will, free of charge, repair or, at the Company’s option, replace Goods which are proved, to the reasonable satisfaction of the Company, to be damaged or defective due to faulty materials, workmanship or design.  This obligation will not apply to Goods which have been repaired or altered, if the Goods have been missed, incorrectly installed or inappropriately maintained or stored.
8.    Any delivery date quoted by the Company is an estimated date and the Company shall not be liable for any loss or damage occurring through any failure to meet such date. Goods may be delivered in instalments.
9.    All claims of non-delivery, missing items or damage of Goods in transit must be made to the Company within 48 hours of the document date.
10. No claim for missing items or damage will be considered unless the signature of the recipient on the delivery note is appropriately qualified.
11. Any indulgence granted by the Company to the Customer or any waiver by the  Company of its rights under these Terms and Conditions in respect of any particular transaction or series of transactions shall not be deemed an agreement to confer the same indulgence or waiver of the Company’s rights in respect of any further transaction(s).
12. The Company shall not be liable in respect of any shortage of or failure to supply goods where such shortage of or failure is due to Act of God, War, Shortages of Supply, Riots, Civil Commotion, Strikes, Lockouts, Stoppages or Restraint or Withdrawal of Labour for whatever cause whether partial or general or any other reason beyond the control of the Company, and the Company in such circumstances shall not be liable in respect of any consequential loss to the Customer.
13. The sale contract shall be in all respects governed by English Law and shall be deemed to have been made in England and the Customer and the Company agree to submit to the non-exclusive jurisdiction of the English Courts.
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